Terms of service

All stock and prices are subject to availability.
All prices are in UK Pounds sterling and include VAT.
The prices in Euros and US Dollars are based on an average daily exchange rate. When your order is processed the total actually charged may vary dependant on the rate of exchange at that time.
All photos are used for illustration only.
Please note special offer prices are only valid if the item is purchased at the offer price. Hayati Essence will not offer a refund for items bought at a higher price when it is not on special offer.
All complaints will be acknowledged within 7 working days, although we try to acknowledge all complaints immediately. The customer will be informed of all progress.
If Hayati Essence has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible to either offer an alternative item (to the same value) or we will refund the cost of the unavailable goods.Hayati Essence will not be obliged to offer any additional compensation for disappointment suffered.